Director MSP & Sales - APAC and Middle East Country Manager, ManpowerGroup - Malaysia & Indonesia

Sam Haggag joined ManpowerGroup in 1999 and headed up the Manpower Singapore operation until March 2003. In 2003 Sam was appointed Regional Account Director with the Manpower Asia regional office and promoted to Field Development Director for Asia Pacific in 2007. In 2011, Sam was promoted to Managing Director of Experis, the ManpowerGroup’s professional services arm, for Asia Pacific and the Middle East, whilst retaining responsibility for the ManpowerGroup operations in Malaysia.

In 2014 Sam took over responsibility for ManpowerGroup’s Managed Services solutions including development and delivery of MSP solutions in Asia Pac & the Middle East. He is the regional sponsor for MSP and Sales.

Sam joined the executive committee of the Call Centre Council of Singapore (CCCS) in 1999, became chairman in 2002 and led the formation of the Contact Centre Association of Singapore (CCAS) and remained as Chairman till 2009 when he relocated to Malaysia.

Sam is a regular speaker on trends in the changing world of work including trends in talent attraction and retention, how to drive productivity of the workforce and re-skilling talent to meet the demands of rapidly changing work environment. Sam has advised government agencies on re-skilling workforces and establishing long term strategies to address skill shortages.